Listing with LUXE ESCAPES PORT DOUGLAS is more then just an appointment. It’s a relationship built on transparency, honesty and integrity. The foundation of our business is built from the relationships we hold with our owners.

Our dedicated and professional team hold over 30 years of management experience in the Hospitality and Tourism industry from Guest Relations, Sales and Marketing and Revenue Management all key factors in ensuring the performance of your property is above the markets.

By joining the LUXE ESCAPES PORT DOUGLAS family, you will be provided with a unique offering with all aspects of our business being managed internally including our very own in-house managed housekeeping and maintenance team, 5 Star linen that also serves other Resort and Apartment complexes Port Douglas and a dedicated Guest Relations team including full concierge services.

“IT’S NOT ABOUT THE DESTINATION, ITS ABOUT THE JOURNEY”

Ralph Waldo Emerson

Your Home, Our Hotel. It’s all about building the guest journey. From before the moment that they book your property, they will know the level of service in which we deliver. Personalised, Meaningful and memorable. Provided with concierge services to book tours and attractions before travel and arrival, In room dining and snack options, restaurant bookings and personal meet and greets for Premium and Family collection.

We understand that not all guests want a personal meet and greet and would prefer key collection onsite and that’s ok.  During their pre arrival call we will arrange pre-registration and have them into their accommodation seamlessly.

During their stay, all guest are provided with our guest relations team contact available 24hours for all emergencies.

Benefits for our owners;

  • Owners portal for total transparency
  • Sales and Marketing activity specifically optimised for your listing
  • Guest e-compendium updated continuously
  • Unrestricted number of owner use nights

To learn more on the LUXE ESCAPE PORT DOUGLAS experience email operations@luxeescapespd.au and we will be in contact to discuss your needs.